Residential Childcare Deputy Manager

Job Title: Residential Deputy Manager

Location: Lancaster

Salary: Base salary £31,249.65 with the potential to earn up to a total of £37,969.65   with sleep in shifts.

Contract: Full time, permanent

Specific Hours: 40 hours per week  

We are looking for a dynamic and inspirational Residential Deputy Manager to join our already established Residential Team at Bay View. You’ll be working in one of our family feel children’s homes in Heysham, Morecambe with a maximum of four young people per home.

Our service requires individuals who will help guide young people aged 8-18 with social, emotional and behavioural difficulties to success and who are dedicated to supporting our ethos. As well as this, you will support in providing a safe, secure, homely and positive environment for the children and young adults in the home so that their lives are progressively improved.

To assist the Registered Manager in the leadership and management of the day to day operations of the Home so that the lives of all of the young residents are progressively improved and the Home is rated ‘Outstanding’ by Ofsted. To assist in the continuous improvement and development of the quality, image and reputation of the Home. To deputise for the Registered Manager at any time when the Registered Manager is not physically present at the Home.

Principal Accountabilities

• To manage the day to day operations of the Home in such a way that the National Standards, laid down by Ofsted, are consistently exceeded.
• To purposefully and systematically improve the lives of all the young people who are resident at the home
• To build and maintain positive and effective working relationships with all relevant external people and bodies, including family, friends, placing authorities, the police and healthcare providers.
• To build and maintain a culture of trust and mutual respect between all involved in the Home, both children and members of staff.
• To control costs efficiently and effectively and to within the agreed budget.
• To manage staff fairly and professionally so that all of the above objectives can be achieved and the level of staff turnover is at the lowest possible level commensurate with employing staff of the right quality.

Performance Standards

The Provision of Childcare

• Care plans, which meet the pre-agreed standards, are religiously produced for each child, reviewed in line with the pre-agreed timescales and submitted to the Registered Manager for approval.
• All legal requirements, Ofsted standards and the policies and procedures of Bay View Childcare are adhered to at all times by all members of staff.
• Any feedback received from residents, family, friends, placing authorities and any other relevant parties is religiously noted and communicated to the Registered Manager by the pre-agreed method.
• The Registered Manager is kept fully informed of all important issues and developments within the Home at all times, in line with the pre-agreed guidelines.
• All members of staff are aware of the standards of behaviour required and any deviation from the pre-agreed code of behaviour is directly but respectfully addressed by the Deputy Manager.
• All members of staff are approachable, friendly and professional, proactively engage with the children and create an open, positive and inclusive environment so that the children feel that they belong in the Home.
• All members of staff work proactively and constructively with the children, endeavouring to build relationships with them, add to their quality of life and build foundations for future personal success.
• The Deputy Manager is fully aware of his or her responsibilities in terms of the rota, sleeping duties and on-call arrangements and complies with them at all times.
• Should the Deputy Manager have any concerns as to the behaviour or competence of the Registered Manager, these are communicated privately and confidentially to the Responsible Individual.

Business Management and Improvement

• At any time when the Registered Manager is not physically present, the Deputy Manager deputises for the Registered Manager and takes responsibility for managing all day to day aspects of the Home.
• The Deputy Manager ensures that no element of the pre-agreed expenditure budget is exceeded without the express prior permission of the Registered Manager.
• The quality of food provided to the children is in line with the pre-agreed food standards.
• The Deputy Manager actively assists with and carries out menu planning, cooking and the purchasing of foodstuffs, as necessary.
• When the Registered Manager is not present, the Deputy Manager leads the weekly staff meeting. This is done in an open, positive and inclusive way ensuring that all staff have the opportunity to communicate concerns and put forward potential solutions and improvement ideas.
• Members of staff are actively involved in and consulted on decisions which affect the way they carry out their jobs on a day to day basis.
• A senior staff meeting is held ahead of the weekly staff meeting in order to prepare properly for that meeting and agree anything important which needs to be communicated to the rest of the team.
• The Deputy Manager proactively communicates ideas for the medium term improvement of the Home, for inclusion in the annual development plan.
• Any problem area or issue needing to be addressed within the business is immediately raised with the Registered Manager.
• The Deputy Manager is continually seeking to develop his or her knowledge and skills in relation to childcare and religiously attends training and development courses and workshops as required by the Registered Manager.

Staff Management

• All staff are managed fairly and consistently and in accordance with the core values of the Home with the effect that the level of staff turnover is kept to a minimum.
• The Deputy Manager ensures that day to day staff management issues are dealt with quickly, fairly and professionally.
• Where conduct or performance issues have to be raised with members of staff, a file note is written and the Registered Manager is kept informed by the agreed method.
• Employee absence is proactively managed in accordance with the agreed absence management policy and procedure.
• Return to work interviews are carried out as necessary and in line with the agreed policy and procedure.
• Where staff are unavailable for work at short notice, immediate action is taken to obtain competent staff to fulfil their roles.
• The Deputy Manager ensures that the staff working on each shift for which he or she is responsible are deployed as effectively as possible.
• The appearance of all staff is proactively managed so that it consistently meets the agreed appearance standard.
• The Deputy Manager carries out regular performance reviews (supervisions) with all team members in accordance with the agreed procedures and timescales. Appropriate performance data, indicators and measures are employed to ensure that performance measurement is professional and objective.
• The Deputy Manager assists the Registered Manager in the development of high quality training and development plans for all staff.
• The Deputy Manager leads by example and provides an excellent role model for staff to look up to.

Health and Safety

• The Deputy Manager ensures that all legal health and safety requirements and the company’s health and safety policies and procedures are complied with at all times.
• Good personal hygiene standards, as specified in the relevant company policies and procedures, are followed religiously by all staff. Any deviation from this is dealt with quickly and effectively by the Deputy Manager.
• The Deputy Manager ensures that all members of staff abide by all of the company’s health and safety policies and procedures at all times.
• Safe systems of work are followed by all staff at all times, including the Deputy Manager.

Benefits 

• Regular Supervisions
• Company pension
• Access to our Exchange Employee Discount Scheme
• Access to wellbeing programmes via our Exchange Provision
• Comprehensive training programme, followed by a comprehensive and ongoing CPD Programme
• Promotion opportunities 

Bay View is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. Bay View is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. You must willing to undertake a DBS check at enhanced level if successful for the position.