Apprentice Administrator

FOSTER CARE ASSOCIATES (THE FCA)

Role: Apprentice Administrator 

Salary: Starting £230 per week with clear progression through apprenticeship to £400 per week at qualification

Hours: Monday to Friday 9am to 5pm

Office Location: Chorley

Contract Type: Fixed Term 18months

Benefits: 30 days’ Annual Leave increasing to 35 days’ with length of service + Bank Holidays, Company Pension Scheme, Life Insurance x 2, Employee Discount Scheme, Paid training with a view to obtaining a recognised qualification within Administration, Completion of Functional Skills Level 2 in Maths and English alongside your qualification & Free Parking

ABOUT US

Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK’s largest leading communities of children’s service providers.

The business was born out of an enthusiasm for delivering fostering services to make a positive difference to the lives of looked after children. Our first office was in the Worcestershire countryside, and that’s still where our Head Office is today.

We’re one of the country’s largest and most experienced independent fostering agencies. But just because we’re large doesn’t mean we’re impersonal. At FCA we’re one big family, and we’re committed to supporting every single child and foster parent, every single minute of the day.

WHAT WE ARE LOOKING FOR

We are seeking an enthusiastic and reliable Administrator to join us in our friendly, dedicated and established team working in our Chorley office.

Key responsibilities

• To provide administrative support relevant to your department
• Maintain the departments Database and any other Company IT Systems/internal recording
• Respond to inbound telephone calls and manage outgoing and incoming mail.
• Ensure security and strict confidentiality
• Communicate effectively to all customers, internal and external to the Group.
• Comply with Equal Opportunities Policy and Procedure in all employment practices.

The ideal candidate must have the following skills and experience:

• Basic administration skills
• GCSE/equivalent in Maths and English - This can be completed alongside your qualification if not already obtained.
• Ability to manage own workload and work independently
• Excellent customer service skills
• An understanding of the use of IT and electronic communications including Microsoft Office (eg Word, Excel and Outlook)
• Good organisational skills
• Be open to direction, using initiative to seek advice where necessary

If this sounds like it could be you, we would like to hear from you.

The successful candidate will be required to complete a standard DBS check, the cost of which will be met by FCA.

FCA is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates.

FCA is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff to share this commitment